Shipping Policy – Drew House

At Drew House, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand our processes and delivery expectations.

1. Order Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has been dispatched.

2. Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery times vary based on your location and the selected shipping option:
    • Standard Shipping: Estimated delivery within 8-12 business days.
    • Express Shipping: Estimated delivery within 5-8 business days.

3. Shipping Locations

  • We ship to locations within the United States and United Kingdom and select international destinations.
  • Please note, some international orders may experience longer delivery times due to customs processes and local postal services.

4. Customs, Duties, and Taxes

  • None Of Us is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Tracking Your Order

  • Once your order is dispatched, we will provide you with a tracking number. You can monitor your delivery status via our courier partner’s website.

6. Order Issues and Returns

  • If your order arrives damaged, incomplete, or incorrect, please contact our customer service team within 7 days of delivery for assistance.

7. Contact Information

Thank you for shopping with Drew House! We’re here to ensure a smooth delivery experience for you.